Terms of Service

These Terms of Service (the “Terms”) govern your use of Athena AI and our related products, services, websites, APIs, mobile applications, and developer tools (together, the “Service”). Athena AI is operated by Whalefin Vision Enterprises Limited (the “Company,” “Athena AI,” “we,” or “us”).

When we say “you,” we mean the person or organization that accesses or uses the Service. If you are using the Service on behalf of an organization, you confirm that you have authority to bind that organization to these Terms, and “you” includes both you personally and that organization.

Please read these Terms carefully before using Athena AI. By accessing or using our Service in any manner, including through our website, API, mobile application, or any other interface. You acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately cease all use of our Service.

1.1 Who can use the Service

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) and have the legal capacity to enter into a contract. You must not be subject to economic sanctions or any other legal restriction that would prevent you from using the Service. If we learn that an account holder does not meet these requirements, we may suspend or close the account and delete the associated data without further liability.

1.2 Registering an account

You must register an account before you can use most parts of the Service. The information you provide during registration must be accurate, current, and complete, and you must keep it that way. You may not impersonate anyone, use another person’s name, trademark, or image without authorization, or choose account identifiers that violate applicable law or our policies.

1.3 Account security is your responsibility

Keep your credentials confidential. Do not lend, lease, transfer, sell, or otherwise share your account, and do not create multiple accounts to evade limits or restrictions. If you suspect any unauthorized access, you must notify us promptly at support@athenaai.ac. We are not liable for any loss caused by your failure to safeguard your account or to notify us of unauthorized use.

1.4 You are responsible for everything that happens under your account

That includes the prompts you submit, the files you upload, the outputs you generate, and any consequences of how you or your end users use them. We may rely on actions taken through your account as authorized by you.

1.5 Closing your account

You may close your account at any time by following the instructions in the Service. Section 7 explains the circumstances in which we may suspend or close your account.

2.1 What athenaAI is

Athena AI is an API-first platform that gives you unified access to a curated set of large language models (“LLMs”) and related AI capabilities supplied by third-party model providers (each, a “Model Provider”). Our Service operates as an intermediary layer between users and the underlying AI model infrastructure. We manage model routing, token metering, billing, and access control, enabling users to build and operate AI-powered applications and workflows without managing direct relationships with individual model providers.

2.2 Model availability is not guaranteed

Model Providers may release, version, modify, deprecate, or withdraw their models at any time, and we may add, remove, replace, or reconfigure the models we offer for technical, commercial, or regulatory reasons. We do not warrant that any particular model, version, capability, throughput, or performance level will remain available, and we are not liable for the consequences of any model change or discontinuation by us or by any Model Provider.

2.3 Model Provider terms also apply to you

When you use a model through the Service, you must also comply with that Model Provider’s then-current usage policy, content policy, and terms of service. It is your responsibility to review and keep up with those terms. We are not liable for any consequences arising from your breach of a Model Provider’s policies, or from any act, omission, error, or outage of any Model Provider.

2.4 AI outputs may be wrong

AI-generated content is inherently probabilistic. It may be inaccurate, incomplete, outdated, biased, offensive, or otherwise unsuitable for your purpose, and it does not represent the views of Athena AI. You are solely responsible for reviewing and verifying any output before you rely on it, share it, or act on it — in particular in high-stakes contexts such as medical, legal, financial, safety-critical, or law-enforcement decisions. Athena AI is not a substitute for qualified professional advice.

2.5 Rate limits and technical controls

Access to the Service is subject to rate limits, quotas, content filters, and other technical controls, which we may adjust at any time. Usage that we reasonably consider excessive, abusive, or disruptive to other users may be throttled, suspended, or terminated.

2.6 Beta and preview features

From time to time we may release beta, preview, or experimental features. These are offered “as is,” may be modified or withdrawn at any time without notice, and are not subject to any service-level commitment or uptime expectation that applies to the general Service.

3.1 License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own personal use or your organization’s internal business operations. All rights we do not expressly grant here are reserved by us.

3.2 No resale, pass-through, or competing service

You may not resell, sublicense, white-label, or otherwise commercialize access to the Service, nor operate the Service as a pass-through that lets third parties consume Athena AI as if it were their own model service. If you build a product on top of the Service that is offered to end users, that product must be your own genuine offering, your end users must be subject to terms consistent with these Terms, and they may not further resell or sublicense access to the Service.

3.3 No reverse engineering or model extraction

You may not, and may not allow anyone else to, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, model weights, training data, or other proprietary information underlying the Service, nor use the Service or any output to train, fine-tune, distil, or otherwise develop any competing AI model.

3.4 No interference or unauthorized access

You may not attempt to circumvent rate limits, billing controls, content filters, or any other technical restriction; probe, scan, or test the Service or any connected system for vulnerabilities without our prior written authorization; introduce malware or other harmful code; or otherwise disrupt the Service, other users, or any Model Provider.

3.5 Prohibited content and conduct

You may not use the Service to generate, distribute, facilitate, or attempt any of the following:

• Illegal or infringing content: anything illegal under applicable law, or that infringes another person’s rights (including intellectual property, privacy, publicity, or data-protection rights);
• Child sexual abuse material: child sexual abuse material, or any sexual content involving minors — this is an absolute prohibition with no exceptions, no matter how the request is framed;
• Violent extremism and hate: content that incites, glorifies, or promotes terrorism, mass violence, or hatred against individuals or groups on the basis of race, ethnicity, nationality, religion, gender, sexual orientation, disability, or other protected characteristics;
• Deception and fraud: disinformation campaigns, deepfakes of real persons without their consent, non-consensual intimate imagery, fake reviews or endorsements, or other content designed to deceive, defraud, or manipulate (including impersonation of any person, organization, or government);
• Weapons of mass harm: meaningful technical assistance toward weapons capable of mass casualties — chemical, biological, radiological, nuclear, or comparably destructive cyberweapons — or detailed operational guidance for attacks intended to cause widespread harm;
• Cyberattacks and malicious code: cyberattacks, malware development, exploitation of security vulnerabilities, or unauthorized access to any system or data;
• Privacy and surveillance: surveillance, stalking, or harvesting of personal information of others without consent, or the processing of sensitive personal data (health, biometric, financial, government-issued identifiers, etc.) without an appropriate legal basis and safeguards;
• Unauthorized access and scraping: scraping, crawling, or other automated extraction of data from the Service outside of authorized API usage; and
• Other harmful activity: any other activity that we reasonably determine harms the integrity, security, reputation, or lawful operation of the Service or our Model Providers.

3.6 Our enforcement rights

We may, in our reasonable discretion, determine whether any conduct breaches this Section 3. If we find a breach, we may, without prior notice: (a) restrict, suspend, or terminate your account; (b) forfeit any unused credits or prepaid balance to the maximum extent permitted by law; (c) preserve and disclose your User Content, account information, and usage data to law enforcement, regulators, Model Providers, or affected third parties where we believe disclosure is necessary or appropriate; and (d) pursue any other remedy available to us at law or in equity. These remedies are cumulative.

4.1 Our intellectual property

Athena AI, including all software, interfaces, documentation, designs, models we develop, trademarks, service marks, logos, and other proprietary materials, is owned by us or our licensors. Nothing in these Terms transfers any of that ownership to you. You may not use our brand assets, names, or logos without our prior written consent.

4.2 Your User Content

“User Content” means the prompts, instructions, files, datasets, and other materials you submit to the Service. You retain whatever ownership and rights you have in your User Content. You represent and warrant that you have all rights necessary to submit it, and that doing so does not infringe anyone’s rights or breach any law.

4.3 The license you give us

You grant us and our affiliates a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, transmit, display, process, and otherwise use your User Content as reasonably necessary to: (a) operate, provide, maintain, secure, and improve the Service, including routing your prompts to the relevant Model Provider; (b) detect, investigate, and respond to abuse, security incidents, fraud, illegal activity, and breaches of these Terms; (c) comply with legal obligations and respond to lawful requests; and (d) generate de-identified or aggregated data that does not identify you or any individual, which we may use for any lawful business purpose, including analytics and service improvement.

4.4 Output Content

“Output Content” means the AI-generated material produced by the Service in response to your User Content. As between you and us, and to the extent permitted by law and by the applicable Model Provider’s terms, we do not claim ownership of Output Content generated for you. You may use Output Content for lawful purposes consistent with these Terms and the relevant Model Provider’s policies.

4.5 What we don’t promise about Output Content

You acknowledge that (a) similar or identical Output Content may be generated for other users, and we do not represent that any output is unique to you; (b) the legal status of AI-generated content is unsettled and varies by jurisdiction, and we make no representation as to whether Output Content qualifies for copyright, patent, trade-secret, or other protection; and (c) Output Content may inadvertently resemble pre-existing material, and you are solely responsible for any diligence you choose to apply before using it.

4.6 Copyright complaints

If you believe content made available through the Service infringes your copyright, you may send a written notice in English to support@athenaai.ac containing the information required by the Copyright Act 2021 of Singapore. At a minimum, your notice must include: (a) identification of the copyrighted work claimed to have been infringed; (b) identification of the allegedly infringing material, with enough detail for us to locate it; (c) your name, address, telephone number, and email; (d) a statement of good-faith belief that the use is not authorized; (e) a statement, under penalty of perjury, that the information in the notice is accurate and that you are, or are authorized to act for, the copyright owner; and (f) your physical or electronic signature. We will only process notices that meet these requirements, and we may terminate the accounts of repeat infringers.

5.1 How we handle personal data

Our processing of personal data in connection with the Service is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge the practices described there.

5.2 Sensitive information

Do not submit sensitive personal data, such as government identifiers, payment-card numbers, biometric data, or health information, through the Service unless a specific feature is designed to handle it. User Content may be processed by Model Providers in accordance with their own data-processing terms, which you should review before submitting confidential or sensitive material.

5.3 Cross-border processing

Your data may be processed and stored in jurisdictions other than the one you are in. We will handle international transfers in accordance with applicable data-protection laws.

6.1 Pricing

Use of the Service is subject to the fees published on our pricing page. Fees may vary by model, throughput, feature, and any volume tiers we offer.

6.2 Prepaid credits model

The Service operates on a prepaid credits model. You purchase credits in advance, and your usage is deducted against your credit balance in real time. Credits are tied to your account, non-transferable, and have no cash value outside the Service.

6.3 Credit expiry

Credits expire as follows:

• Purchased credits are valid for 12 months from the date of purchase.
• Complimentary credits (promotional, referral, trial, or otherwise gifted credits) are valid for 180 days from the date of issuance.
• Where your account holds both kinds, complimentary credits are deducted first.
• Expired credits are forfeited and are not refundable or convertible into cash.

6.4 Taxes

All fees are exclusive of all taxes, levies, duties, withholdings, GST, VAT, sales taxes, and similar government assessments (“Taxes”), other than taxes imposed on our net income, which are our responsibility. You are responsible for paying all other Taxes associated with your use of the Service. If applicable law requires you to withhold an amount from a payment to us, you must gross up the payment so that the net amount we receive equals what we would have received had no withholding been required.

6.5 Changes to pricing

We may change our fees, pricing model, or pricing structure from time to time. We will give reasonable advance notice of any price increase via the platform, by email, or on the pricing page. Increases will apply to credit purchases, subscription renewals, and usage occurring on or after the effective date. Your sole remedy if you disagree with a price change is to stop using the Service before the effective date; previously consumed services, expired credits, and ongoing subscription terms are not affected.

6.6 Disputed charges

If you believe a charge is incorrect, you must notify us in writing at support@athenaai.ac within thirty (30) days of the charge date, with supporting documentation. We will investigate in good faith, and our determination, taken in reasonable discretion, is final. Any charge that you do not dispute within thirty (30) days is deemed accepted.

6.7 Refunds

All fees and credits paid to Athena AI are non-refundable, except where required by applicable law. If you believe you have an exceptional circumstance that warrants a refund, you may email support@athenaai.ac within fourteen (14) days of the relevant charge, with supporting details. We will review such requests on a case-by-case basis. Any refund is granted at Athena AI's sole and absolute discretion, and the submission of a request does not create any entitlement to a refund.

7.1 Term

These Terms apply from the moment you first access the Service and continue until terminated under this Section 7.

7.2 Termination by you

You may stop using the Service or close your account at any time. Closing your account does not entitle you to a refund of consumed services or expired credits.

7.3 Suspension or termination by us

We may suspend, restrict, or terminate your access to all or any part of the Service immediately and without prior notice if: (a) you breach these Terms, including Section 3; (b) you engage in fraudulent, abusive, deceptive, or unlawful conduct; (c) we are required to do so by applicable law, regulation, court order, or government authority; (d) a Model Provider or infrastructure provider requires us to do so or stops providing us with the underlying service; (e) we reasonably believe your continued use poses a security, legal, reputational, or financial risk to us, to other users, or to third parties; or (f) we decide to discontinue the Service or any part of it. Where we suspend or terminate for cause under (a) to (e), any unused balance, credits, or prepaid fees in your account will be forfeited to the maximum extent permitted by law, and we will have no obligation to refund any amount.

7.4 Effect of termination

On termination of these Terms: (a) your right to use the Service ends immediately, and you must stop all use; (b) any amounts you owe us become immediately due and payable; and (c) any provisions that by their nature should survive (including Sections 3.6, 3.7, 4, 5, 6 (in respect of amounts accrued), 8, 9, 10, and 12) will continue to apply.

8.1 “As is” service

To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, statutory, or otherwise. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and quiet enjoyment. We make no warranty that Output Content will be accurate, current, reliable, lawful, non-infringing, free of bias, or fit for any particular use — the disclaimers about AI outputs in Section 2.4 apply with full force.

8.2 Third parties and circumstances beyond our control

The Service relies on Model Providers, cloud and network infrastructure, payment processors, and other third parties. We are not liable for any service interruption, error, data loss, or failure or delay in performance caused by any of them, or by any other circumstance beyond our reasonable control — including acts of God, natural disasters, pandemics, war, civil unrest, governmental action, labour disputes, third-party infrastructure or Model Provider outages, cyberattacks, denial-of-service attacks, or telecommunications or power failures.

8.3 No liability for service-related losses

To the maximum extent permitted by applicable law, neither Athena AI nor our affiliates, officers, directors, employees, agents, or licensors shall be liable for any loss, damage, cost, or expense of any kind that arises out of or in connection with your use of, or inability to use, the Service, any Output Content, or any Model Provider. This includes any loss of profits, revenue, business, goodwill, data, or anticipated savings, and any losses caused by model hallucination, inaccuracy, latency, unavailability, degradation, interruption, or any act or omission of a Model Provider or upstream infrastructure. You acknowledge that you assume all risk associated with your use of the Service and any reliance on Output Content.

8.4 Aggregate liability cap

In any event, and notwithstanding anything to the contrary in these Terms, our total aggregate liability to you arising out of or relating to these Terms or the Service — under any theory of liability (whether contract, tort, statute, or otherwise) and regardless of the number of claims — will not exceed the greater of (a) the total amount you actually paid us under these Terms in the three (3) months immediately preceding the event first giving rise to the claim, or (b) US$100. This cap applies even if any other remedy under these Terms is found to have failed of its essential purpose. Nothing in this Section 8.4 limits your indemnification obligations under Section 9 or any liability that cannot lawfully be limited under applicable law.

8.5 Mandatory law carve-out

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

9.1 Your indemnity

You will defend, indemnify, and hold harmless Athena AI, our affiliates, and our respective officers, directors, employees, contractors, agents, licensors, Model Providers, and service providers (the “Indemnified Parties”) from and against any claims, demands, actions, losses, liabilities, damages, judgments, settlements, fines, penalties, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your access to or use of the Service; (b) your User Content or any Output Content generated from your prompts; (c) your breach of these Terms; (d) your breach of any applicable law, regulation, or third-party right (including intellectual property, privacy, or publicity rights); (e) your breach of any Model Provider’s policies; or (f) any dispute between you and a third party arising from your use of the Service. This Section 9 survives any termination of these Terms.

9.2 Control of defense

We may, at our own expense and choice, take over the exclusive defense and control of any indemnified matter, and you must cooperate with us in good faith. You may not settle any indemnified matter that imposes any obligation on, admits any liability of, or otherwise affects any Indemnified Party without our prior written consent.

10.1 Governing law

These Terms, and any dispute, controversy, or claim arising out of or in connection with them, including their existence, validity, formation, performance, breach, or termination, and whether contractual, tortious, statutory, or otherwise (each, a “Dispute”), are governed by and construed in accordance with the laws of Singapore, without regard to its conflict-of-laws rules.

10.2 SIAC arbitration

Any Dispute shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the SIAC then in force (the “SIAC Rules”), which Rules are deemed incorporated by reference into this Section 10.2. The seat of the arbitration shall be Singapore. The tribunal shall consist of one (1) arbitrator. The language of the arbitration shall be English. The arbitration, the proceedings, and the award shall be confidential, save to the extent disclosure is required by law or to enforce or challenge an award.

10.3 Court relief

Notwithstanding Section 10.2, either party may apply to any court of competent jurisdiction for interim or injunctive relief, including to prevent any actual or threatened breach of these Terms, to protect intellectual property or confidential information, or to enforce payment obligations. Doing so does not waive that party’s right to arbitrate the underlying Dispute under Section 10.2.

We may update these Terms from time to time in accordance with applicable laws, regulations, or business developments. Changes will be announced through website pop-ups, in-service notifications, email, or other appropriate means. Please regularly review the latest version of these Terms. If you do not accept the updated Terms, you must immediately stop using the Service. Your continued use of the Service after any update will be deemed your acknowledgment and acceptance of the updated Terms. Previously consumed services, expired credits, and any ongoing subscription term are not affected by your decision to stop using the Service.

12.1 Entire agreement; severability

These Terms (together with our Privacy Policy and any documents we expressly incorporate by reference) are the entire agreement between you and us about the Service, and supersede any prior or contemporaneous understandings on the subject. If any provision is held invalid, illegal, or unenforceable, it will be modified to the minimum extent necessary to make it enforceable or, if it cannot be modified, severed; the remaining provisions will continue in full force.

12.2 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent, and any attempted assignment without our consent is void. We may freely assign or transfer these Terms or any part of them, including in connection with a corporate reorganization, merger, acquisition, or sale of all or substantially all of our assets, on notice to you.

12.3 No waiver; independent contractors

Our failure or delay in exercising any right is not a waiver of that right; any waiver must be in writing and signed by an authorized representative of Athena AI. The parties are independent contractors, and nothing in these Terms creates an agency, partnership, joint venture, employment, or fiduciary relationship between us.

12.4 Third-party rights

A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any provision, except that the Indemnified Parties may enforce Section 9 in their own name.

12.5 Notices, construction, and language

We may give you notices under these Terms by email to the address on your account, by in-product notification, or by posting on the Service; any such notice is deemed received when sent or posted. You must keep your account contact details current. Notices to us must be sent to the address in Section 13. Headings are for convenience only and do not affect interpretation; “include,” “includes,” and “including” mean “without limitation”; references to days are to calendar days unless otherwise stated. These Terms are written in English, and the English version controls in case of any conflict with a translation provided for convenience.

If you have questions about these Terms or the Service, or need to give us notice, please contact us at:

Name: Whalefin Vision Enterprises Limited

General inquiries / Support / Business and partnership inquiries: support@athenaai.ac